TEAM & ROLE

ARRP Product Team:
Senior UX Designer


INITIATIVES

.com & mdot to Responsive
Pattern Library
Design Thinking Sessions
Improve SCRUM Process


PROJECTS

ARRP (Authenticated Responsive Redesign Project)
Phase 1 - Initial Release
Phase 2 - Vision/Future Release


Research

Customer Service Call-log analysis
Analytics Review
Guerilla Testing in Cafeteria
Baseline Usability Lab Testing
Affinity Diagramming
Competitive Analysis (BCBS)


ACTIVITIES & DELIVERABLES

Wireframes
Prototypes
Sketch Sessions
Journey Mapping


PROTOTYPES

Axure - Baseline Usability Test
http://7m14i9.axshare.com/

 

-- This section is a work-in-progress --