TEAMS & ROLES

Browse Product Team:
UX Lead
UX Architect

CX & Research Team:
UX Lead


INITIATIVES

Platform Transformation
Project to Product Model
Waterfall to Agile
Responsive (RESS)
Pattern Library
Personalization


PROJECTS

Home Technology Solutions
Guided Buying & Solution Selling
Geek Squad Services
Dept. & Cat. Page Redesign
Responsive Promo Page
Responsive Global Home Page
Responsive Header & Footer
CMS: SiteControl & Page Builder
Save for Later
Gift Card Redesign
Brand Page Redesign
OpenBox & Clearance to .com
Store Locator & Local Store Pages
Weekly Ad
Email Collection


RESEARCH

A/B Testing
Multivariate Testing
Contextual Inquiry
Competitive Analysis
Guerilla Testing
Affinity Diagramming
Analytics Review

Partnered with Research Team:
Heuristic Analysis
Usability Lab Testing
Card Sort / Tree Testing
Remote Usability Testing
Rapid Prototyping
Paticipatory Design


ACTIVITIES & DELIVERABLES

Wireframes & Flows
Prototypes
Strategy Decks
Journey Maps
Sketch Sessions
Design Thinking Sessions